Deutsche Kreditbank (DKB) - full outage for credit card
Investigating - Dear finleap connect customer,

we see that we have a full outage with the credit card from Deutsche Kreditbank (DKB) and the users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team
Sep 28, 2022 - 16:45 CEST
[PT] Banco Montepio - Full outage
Investigating - Dear finleap connect customer,

we see that Banco Montepio is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via soportetecnico@finleap.com

Best regards,
finleap connect team
Dec 19, 2022 - 11:50 CET
ES - Ruralvia Full outage
Monitoring - Se ha aplicado una mejora y estamos supervisando los resultados.
Mar 10, 2023 - 11:07 CET
Investigating - Estimado cliente de finleap connect:

Hemos observado que Ruralvia está teniendo algunos problemas y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@finleap.com

Saludos cordiales,
Equipo de finleap connect
Mar 07, 2023 - 10:01 CET
ES - Unicaja Partial outage
Investigating - Estimado cliente de Qwist:

Hemos observado que nuestra conectividad está teniendo algunos problemas con Unicaja y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@qwist.com

Saludos cordiales,
Equipo de Qwist
Sep 18, 2023 - 10:35 CEST
Uptime over the past 90 days. View historical uptime.
finX API Operational
90 days ago
100.0 % uptime
Today
One-time Account Aggregation Service Operational
90 days ago
100.0 % uptime
Today
Ongoing Account Aggregation / Auto-Sync Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service Operational
90 days ago
100.0 % uptime
Today
Categorization Operational
90 days ago
100.0 % uptime
Today
Customisable Widget Operational
90 days ago
100.0 % uptime
Today
Account Aggregation - Widget Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service - Widget Operational
90 days ago
100.0 % uptime
Today
Connectivity Availability - DE
Partial Outage
Sparkassen Operational
Volks- und Raiffeisenbanken (+ further Atruvia supported banks) Operational
ING Operational
DKB Partial Outage
Deutsche Bank Operational
Postbank Operational
Commerzbank Operational
comdirect bank Operational
UniCredit Bank Operational
Consorsbank Operational
Targobank Operational
Sparda-Banken Operational
N26 Operational
Revolut Operational
PayPal Operational
Onvista Operational
Solarisbank Operational
Connectivity Availability - AT
Operational
Erste Group: Erste Bank incl. Sparkassen Operational
UniCredit Bank Austria Operational
BAWAG P.S.K. Operational
EASYBANK Operational
Revolut Operational
DolomitenBank Operational
ARZ (Volksbanken, Austrian Anadi Bank, HYPO NOE, HYPO TIROL BANK, HYPO-BANK Burgenland, bank99) Operational
Raiffeisen API (Volkskreditbank, bankdirekt AG, Raiffeisenbanken) Operational
3-Banken-Gruppe (BTV Bank für Tirol und Vorarlberg, BKS Bank, Oberbank) Operational
Connectivity Availability - ES
Major Outage
BBVA Operational
Caixabank Operational
Banc Sabadell Operational
Abanca Operational
Unicaja Partial Outage
Kutxabank Operational
Ibercaja Banco Operational
Caja Rural Major Outage
Santander Operational
ING Operational
Openbank Operational
Evo Banco Operational
WiZink Operational
Cajamar Operational
Bankinter Operational
Connectivity Availability - PT
Major Outage
Caixa Geral de Depositos Operational
Santander Totta Operational
Millennium BCP Operational
Banco BPI Operational
Novobanco Operational
Activobank Operational
Bankinter Operational
Credito Agricola Operational
Banco Montepio Major Outage
Banco CTT Operational
Unicre Operational
Banco Cofidis Operational
Deutsche Bank Operational
Wizink Operational
Moey Operational
Account SwitchKit Operational
90 days ago
100.0 % uptime
Today
Account SwitchKit v1.0 Operational
90 days ago
100.0 % uptime
Today
Account SwitchKit v2.0 Operational
90 days ago
100.0 % uptime
Today
Account SwitchKit Backoffice Operational
90 days ago
100.0 % uptime
Today
Portfolio SwitchKit Operational
90 days ago
100.0 % uptime
Today
Portfolio SwitchKit User Interface Operational
90 days ago
100.0 % uptime
Today
Portfolio SwitchKit Backoffice Operational
90 days ago
100.0 % uptime
Today
Payments Accounts Directive Service Operational
90 days ago
100.0 % uptime
Today
Payments Accounts Directive Service User Interface Operational
90 days ago
100.0 % uptime
Today
Payments Accounts Directive Service Backoffice Operational
90 days ago
100.0 % uptime
Today
MVS Account Aggregation - Legacy Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
finX Shared Production Environment
Fetching
finX Shared Staging environment
Fetching
RegShield Shared Production Environment
Fetching
Account SwitchKit v1.0
Fetching
Account SwitchKit v2.0
Fetching
Account SwitchKit Backoffice
Fetching
Portfolio SwitchKit User Interface
Fetching
Portfolio SwitchKit Backoffice
Fetching
Payments Accounts Directive Service User Interface
Fetching
Payments Accounts Directive Service Backoffice
Fetching
Past Incidents
Oct 5, 2023

No incidents reported today.

Oct 4, 2023
DE- ING PSD2 API - Partial outage
Resolved - This incident has been resolved.
Oct 4, 17:08 CEST
Identified - Dear Qwist customer,

We're currently experiencing partial outage for ING PSD2 API. All users may be affected.

We are aware and working on a quick solution, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@qwist.com

Best regards,
Qwist team
Oct 2, 11:59 CEST
Oct 3, 2023

No incidents reported.

Oct 2, 2023

Unresolved incidents: ES - Unicaja Partial outage, ES - Ruralvia Full outage, [PT] Banco Montepio - Full outage, Deutsche Kreditbank (DKB) - full outage for credit card.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
ES - Banco Sabadell Full outage
Resolved - La incidencia ha sido resuelta.
Sep 29, 12:43 CEST
Monitoring - Se ha aplicado una mejora y estamos supervisando los resultados.
Sep 29, 10:35 CEST
Identified - Hemos identificado el problema y se está aplicando una solución.
Sep 29, 09:54 CEST
Investigating - Estimado cliente de Qwist:

Hemos observado que nuestra conectividad está teniendo algunos problemas con el Banco Sabadell y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@qwist.com

Saludos cordiales,
Equipo de Qwist
Sep 29, 09:22 CEST
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
DE - Commerzbank PSD2 API - Degraded Performance
Resolved - This incident has been resolved.
Sep 22, 16:03 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 14:10 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 22, 10:35 CEST
Investigating - Dear Qwist customer,

We're currently experiencing degraded connectivity issues with Commerzbank PSD2 API.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@qwist.com .

Best regards,
Qwist team
Sep 21, 12:21 CEST
Sep 21, 2023
DE- ING Partial outage
Resolved - This incident has been resolved.
Sep 21, 09:17 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 09:16 CEST
Investigating - Dear Qwist customer,

We're currently experiencing degraded connectivity issues with ING. All users may be affected.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@qwist.com

Best regards,
Qwist team
Sep 18, 12:14 CEST
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