We would like to inform you about an ongoing incident affecting Comdirect Depot and Credit Card accounts.
Since the morning of July 13, 2026, we have observed an issue affecting connections to Comdirect Depot and Credit Card accounts.
At this time, connections and data retrieval for Comdirect Depot and Credit Card accounts may fail. Giro, Savings, and Daily Savings accounts are not affected.
We are currently investigating the issue together with the provider and will continue to monitor the situation. We will provide updates as soon as more information becomes available or the incident has been resolved.
Thank you for your understanding.
Best regards, Qwist Support Team
Posted Jul 13, 2026 - 15:39 CEST
This incident affected: Connectivity Availability - DE (comdirect bank).